200,000 worldwide hospitality professionals needed help with problem solving in face-to-face situations. I led the design and development of an immersive solution where employees could practice verbal conversations with virtual avatars in faithfully recreated digital hotel spaces. We trained an AI-powered LLM to provide dynamic feedback to help learners grow their skills and confidence, readying them for live hotel interactions.

HEART VR debuted at an annual conference with 10,000 hospitality leaders. Seeing its impact in real-time was nothing short of incredible.

I was the Creative Director leading UI, UX, and visual design on a team of 20+ developers.